
Zoe xx
MEET OUR FOUNDER
From Executive Assistant to Business Owner: Why I Created Premier Admin Services
I never set out to become an Executive Assistant. Like many, I fell into the role without fully understanding what it entailed. What started as just a job turned into an 18-year career spanning Chief of Staff, Senior Executive Assistant, and Senior Assistant Supervisor roles. Managing global teams, coordinating high-stakes events, and navigating the ever-changing demands of fast-paced executive support.
But along the way, I saw something missing. Talented assistants were overworked, undervalued, and struggling to find the right guidance to grow their careers. I knew firsthand how isolating it could feel, how much pressure there was to be perfect, and how often the admin community was overlooked.
At the same time, I saw business owners and founders drowning in tasks that were pulling them away from growth. They needed expert admin support but did not know where to start, how to invest in the right help, or how to make sure their executive support worked for them instead of adding to the workload.
That is why I created Premier Admin Services. Whether through expert VA support for businesses or mentoring for EAs and PAs, my mission is simple. I provide the strategic, high-quality support that allows businesses to run smoothly while also elevating the admin profession and empowering the people within it.
I believe admin professionals deserve more. More respect, more opportunities, and more confidence in their value. I also believe that business owners deserve admin support that is seamless, proactive, and genuinely impactful. With Premier Admin Services, I bring those two worlds together, ensuring that the right support is in place so both businesses and assistants can thrive.
And Premier Admin Services doesn’t stop there. We build the bridge between Executive Assistants and Virtual Assistants providing adhoc hybrid support. We’re proud to attend our clients events, summits and visit them at their chosen office location. This in person interaction enables us to build stronger relationships and in depth understanding of how our clients operate. From seeing them in action at events and summits to observing how they interact with one another in an office environment. This helps us really define our partnership and we love every part of it.

Meet The Team Backing Premier Admin Services

Zoe Hill
Founder & CEO
Hi, I'm Zoe - I started Premier Admin Services after experiencing that great support is not just about ticking tasks off a list. It’s about strategy, efficiency, and giving business owners the freedom to focus on what really matters. 🌟 My previous roles haven’t always given me the flexibility to do things my way. So, I built my business to prove that we’re not just assistants. We are the power behind the engine that keeps businesses moving. Today, I run a virtual assistant company, helping entrepreneurs and businesses streamline, put systems in place and ultimately take back control of their vision. I never set out to be an assistant, yet nearly two decades later, I’ve learnt the ins and outs of high-level business support. That experience shaped everything I do today, turning a skillset I stumbled into, into a business I built with intent.

Leanne Benge
Virtual Assistant
Hey I’m Leanne! I’ve worked as an Executive Assistant for over 12 years, it’s something I am passionate about and thoroughly enjoy. I genuinely thrive from being the person who keeps things organised and running smoothly, making life easier for others and bringing a calm, steady approach to fast-paced environments. ✨ I also offer private personal assistant support, providing the same trusted, reliable help on a more personal level. Outside of work, I’m a mum of two who loves baking, staying active, and getting out for long walks. Those things keep me grounded and energised . Premier Admin Services has been such a rewarding experience, giving me the perfect balance between being driven in my career and being present as a busy mum. Working with a variety of clients means every day is different and calls for a broad range of skills, but at the heart of it all is organisation, which is where I truly thrive.

Lois Shafier
Virtual Assistant
Hello, I’m Lois - founder of HeyLo Virtual, a tailored Virtual Assistant service designed to help busy professionals handle the tough stuff so they can focus on what truly lights them up. With 10+ years’ experience as an Executive Assistant in the Media & Creative sector, I’ve learned the power of dependable support, creative problem-solving and that all-important personal touch. I’ve built my career on being the ‘Admin Angel’ - the calm, capable presence keeping everything running smoothly behind the scenes. 💫 My approach is simple: blend efficiency with empathy, creativity with collaboration, and always put people first. For me, great support is about more than ticking off tasks. It’s about building genuine partnerships where my client and I can work seamlessly together, communicate openly, and create a space where we can both be ourselves. Zoe has been instrumental in my VA journey. Her mentorship and guidance played a huge part in shaping my business, and being able to support her and Premier Admin Services feels like a full-circle moment. It’s wonderful to be part of a wider team of talented VAs, each bringing their own unique experience and to keep learning from one another along the way.

Jessica Lock
Virtual Assistant
I’m Jess! I kicked off my career as an Operations and Office Manager. Somewhere along the way, I fell into the EA world and honestly, I’ve never looked back. Turns out I love being the organised, behind-the-scenes support that helps everything run smoothly and bringing calm to the chaos is exactly where I thrive. I officially started my journey as a VA in November 2025 and it’s been an exciting adventure ever since. Outside of work, family life keeps me very busy! I’ve got two young children who fill my days with noise, laughs, and a whole lot of chaos (the good kind). When I’m not chasing them around, I love knowing the work I do helps other people get more time back too. I’m passionate about supporting businesses so they can focus on what they love most - whilst I take care of the rest. 🫶🏻 I’ve absolutely loved being part of Premier Admin Services. The support is amazing, the team is genuinely lovely and it really feels like a community. I’m so happy to be here and excited for what’s ahead!

Elspeth Coppock
Virtual Assistant
Hi, I'm Elspeth. With extensive experience in both the corporate and charity sectors, I bring a variety of skills and experience to my work. I genuinely love working with clients to help them stay organised and keep on top of tasks. I am excited to be a part of the Premier Admin Services team! Alongside running her own business, EH Virtual Administration Support, Elspeth joins Leanne Benge, Jessica Lock, Lois Shafier and I as we embark on the adventure that is Premier Admin Services! 💥 Elspeth comes from an amazing admin background and we are so excited to be working with her as we progress forward to help support Business Owners and Founders with their back admin operations!
WHAT OUR CLIENTS ARE SAYING

Hayley Nicholson
Nuff Said
I decided to invest in an EA early on in my business journey to help get my new company off the ground. I was recommended Zoe and didn't hesitate to go forward with Premier Admin Services. They are by my side offering support, guidance and of course assistance.
Zoe has led on setting up key elements of the business operations (e.g. the CRM, the invoicing software, our project management software) and has also introduced me to key contractors who are doing a great job on essential elements like website building and merchandise design.

Dr Natalie Isaia
Empresa Psychology
"Having Zoe support FF15 and me personally has been a gamer changer"
I've now worked with Zoe Hill for the last 12 months as my VA and often PA, in that she uniquely often works from my office and attends my meeting and Events. Supporting the pre, during and post in the management and smooth running, She also creates great presentations, backs me up admin wise and programme management for FF15 . I have to say Anyone thinking about admin support or more, she would be an asset to any Entrepreneur , Leader or business owner

Fay Sharpe OBE
Fast Forward 15
"Whether as a keynote speaker or through Premier Admin Services, we highly recommend Zoe"
A huge thank you to Zoe for leading such an insightful Strategic PA Network breakfast roundtable discussion on annual reviews and objective setting for Executive Assistants. Zoe's honest, frank and engaging approach made for a truly inspiring discussion.
As a former Executive Assistant, Zoe’s deep knowledge and passion for the profession shines through in everything she does.

Sarah Howson
StrategicPA Network & Recruitment
"Zoe's advice on thriving at a large organisation has been particularly impactful, equipping me with strategies and insights I wouldn’t have encountered elsewhere.Zoe consistently goes above and beyond"
Reaching out to Zoe has been a transformative step in my career and personal growth. Over the past eight months, her mentorship has helped me achieve goals I thought were years away.Zoe creates a safe, supportive space for deep, thought-provoking conversations that have reshaped my mindset and approach to challenges.
Her honest yet constructive feedback, practical tools, and tailored advice from her impressive career have been invaluable. She supported me throughout my job search with tailored CV advice and interview preparation, celebrated with me when I landed a dream role, and guided me through an overwhelming onboarding process.

Sapna Shah
Goldman Sachs
"Zoe is absolutely lovely, so professional and only wants to build up those in her network and beyond"
I first met Zoe at the PA Show in Sept 23 when showcasing my restaurants private dining rooms across rhe Corrigan Collection.
we hit it off and I welcomed Zoe for her first ever Oyster at Bentleys and rhe for a long lunch at Corrigans Mayfair. During the lunch we built a friendship but also a professional connection.
I saw that the connections she had were my perfect audience so we came up with a collaboration to host a dinner for key PAs and Eas where they could build on their network connections and I could showcase muly private rooms.
The collaboration has brought on so many more great connections.

Kathryn Williams
Corrigan Collection
"Zoe is a personable, natural networker and incredibly organised"
I highly recommend collaborating with Zoe. I have co-hosted several events with Zoe, where we have networked with her fantastic community of admin and support staff whilst showcasing venues I represented. -You would be lucky to collaborate with Zoe.

Bailey Whitnell
Group Sales and Events Manager
"Zoe's expertise and dedication make her an invaluable asset to anyone fortunate enough to work with her."
Zoe has been an invaluable mentor throughout my job search journey. Her guidance and support have been instrumental in helping me navigate the complexities of the job market as I would like to transition into a new role as Chief of Staff.
From the outset, Zoe has demonstrated a genuine willingness to assist, providing insightful advice tailored to my specific career goals. What sets Zoe apart is her ability to offer timely and relevant guidance. She possesses a keen understanding of how to navigate career transitions and consistently offers sage advice at the right moments.
I am immensely grateful to have crossed paths with Zoe, and I wholeheartedly recommend her as a mentor to anyone seeking career guidance and support.

Maria Bitouni
C-Suite Executive Assistant
"Anyone would be lucky to have Zoe as their mentor in the EA world!"
Zoe was my mentor when I was promoted to Assistant Supervisor in 2021. She was always on hand to give advice and would always be there to listen to any worries. I am a great advocate of her work and think she is exceptional at what she does. I am inspired by her daily. I still go to Zoe for advice with my new role and I will continue to do so as I value everything she says.

Sarah Mordey
Senior Team Coordinator
WHAT OUT CLIENTS ARE SAYING
"One of the best investments I've made, as Zoe and Leanne have proven to be true Executive Business Partners"
I decided to invest in an EA early on in my business journey to help get my new company off the ground. I was recommended Zoe and didn't hesitate to go forward with Premier Admin Services. They are by my side offering support, guidance and of course assistance.
Zoe has led on setting up key elements of the business operations (e.g. the CRM, the invoicing software, our project management software) and has also introduced me to key contractors who are doing a great job on essential elements like website building and merchandise design.

Dr Natalie Isaia
Empresa Psychology
"Having Zoe support FF15 and me personally has been a gamer changer"
I've now worked with Zoe Hill for the last 12 months as my VA and often PA, in that she uniquely often works from my office and attends my meeting and Events. Supporting the pre, during and post in the management and smooth running, She also creates great presentations, backs me up admin wise and programme management for FF15 . I have to say Anyone thinking about admin support or more, she would be an asset to any Entrepreneur , Leader or business owner

Fay Sharpe OBE
Fast Forward 15
"Whether as a keynote speaker or through Premier Admin Services, we highly recommend Zoe"
A huge thank you to Zoe for leading such an insightful Strategic PA Network breakfast roundtable discussion on annual reviews and objective setting for Executive Assistants. Zoe's honest, frank and engaging approach made for a truly inspiring discussion. As a former Executive Assistant, Zoe’s deep knowledge and passion for the profession shines through in everything she does.

Sarah Howson
StrategicPA Network & Recruitment
"Zoe's advice on thriving at a large organisation has been particularly impactful, equipping me with strategies and insights I wouldn’t have encountered elsewhere.
Zoe consistently goes above and beyond"
Reaching out to Zoe has been a transformative step in my career and personal growth. Over the past eight months, her mentorship has helped me achieve goals I thought were years away.Zoe creates a safe, supportive space for deep, thought-provoking conversations that have reshaped my mindset and approach to challenges. Her honest yet constructive feedback, practical tools, and tailored advice from her impressive career have been invaluable. She supported me throughout my job search with tailored CV advice and interview preparation, celebrated with me when I landed a dream role, and guided me through an overwhelming onboarding process.

Sapna Shah
Goldman Sachs
"Zoe is absolutely lovely, so professional and only wants to build up those in her network and beyond"
I first met Zoe at the PA Show in Sept 23 when showcasing my restaurants private dining rooms across rhe Corrigan Collection.
we hit it off and I welcomed Zoe for her first ever Oyster at Bentleys and rhe for a long lunch at Corrigans Mayfair. During the lunch we built a friendship but also a professional connection.
I saw that the connections she had were my perfect audience so we came up with a collaboration to host a dinner for key PAs and Eas where they could build on their network connections and I could showcase muly private rooms.
The collaboration has brought on so many more great connections.

Kathryn Williams
Corrigan Collection
"Zoe is a personable, natural networker and incredibly organised"
I highly recommend collaborating with Zoe. I have co-hosted several events with Zoe, where we have networked with her fantastic community of admin and support staff whilst showcasing venues I represented. -You would be lucky to collaborate with Zoe.

Bailey Whitnell
Group Sales and Events Manager
"Zoe's expertise and dedication make her an invaluable asset to anyone fortunate enough to work with her."
Zoe has been an invaluable mentor throughout my job search journey. Her guidance and support have been instrumental in helping me navigate the complexities of the job market as I would like to transition into a new role as Chief of Staff.
From the outset, Zoe has demonstrated a genuine willingness to assist, providing insightful advice tailored to my specific career goals. What sets Zoe apart is her ability to offer timely and relevant guidance. She possesses a keen understanding of how to navigate career transitions and consistently offers sage advice at the right moments.
I am immensely grateful to have crossed paths with Zoe, and I wholeheartedly recommend her as a mentor to anyone seeking career guidance and support.

Maria Bitouni
C-Suite Executive Assistant
"Anyone would be lucky to have Zoe as their mentor in the EA world!"
Zoe was my mentor when I was promoted to Assistant Supervisor in 2021. She was always on hand to give advice and would always be there to listen to any worries. I am a great advocate of her work and think she is exceptional at what she does. I am inspired by her daily. I still go to Zoe for advice with my new role and I will continue to do so as I value everything she says.

Sarah Mordey
Senior Team Coordinator
OUR AWARDS
